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Shipping & Returns

Shipping Policy

The orders will be delivered within 2-3 business days from the date of purchase. Business days are Monday to Friday excluding public holidays.

If the products you ordered are not available we will notify the customer. We are not responsible for any delay or any of our commitments if the delay or the failure of delivery is a result of situations out of our control.

You have three shipping choices:

  • Pick up your order from any of our two stores in Nicosia (free)
  • Pick up your order from an Akis Express near you (€2.00 VAT included) for Orders up to 30 euros, and free above 30 euros.
  • Home Delivery Zones A and B (€4.00 VAT included) for Orders up to 30 euros, and free above 30 euros.

Return & Exchange Policy

In the case that you are not completely happy with any of our products you have the following options :

  1. Visit your nearest BEBE store and exchange it with any other product, request for a refund or a credit note.
  2. Return product to our main offices address by register post. To view our main office address. The product must be sent together with the delivery and return note, found in the packaging, in order to inform us why you wish to return it.

Any overdue or refund amount can be settled though credit card return payment. Contact us and let us know of this case and we will arrange for your refund. Provided that is not our fault, posting expenses for returning the product are paid by the customer.

For both cases the product must be returned to us not later than 14 days from the receipt day and must be with all of the barcode tags intact , in their original packaging, and in good condition . Also presence of the purchasing receipt is necessary.

Please note that the product is your responsibility until it reaches our main offices.

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